

Heat Pump Installation Reviews
By our Heat Pump & Underfloor Heating Customers in Sheffield
We listen, learn and improve thanks to you
We always listen to our customers and greatly appreciate their feedback. The very best advert for any business is a job really well done. Take a look through a small selection of the feedback we've received so far or leave feedback about your experience of working with us, and don't forget to get in touch if you have any more questions or need further help. We're here to help.
Vaillant
Air Source Heat Pump
These guys are the best. Having had some questionable advice from others they saved us so much money and got us the correct size heat pump for our place. They were so knowledgeable and efficient and fitted everything so quickly cleaning up after themselves. Would highly recommend.
Air Source Heat Pump
Installation
Great team! Came when they said they would, did a fantastic job and were respectful throughout. Ours is a 200 year old stone built cottage and had no central heating whatsoever. The heating is working fantastically well and we love coming home to a warm house. They went above and beyond and maintained great communication. I cannot recommend this company highly enough.
Air Source Heat Pump
Installation
From start to finish the team were amazing with their clear communication and their willingness to help. They went over and above and actually helped us save money on previous quotes. We couldn't be happier with the neat, tidy and considerate service and would highly recommend.
Heat Pump
Service
My heat pump needed its first service, Will booked me in at a convenient time, good value for money and prompt service, will be using you again. Thanks.
Professionalism
Responsiveness & Value
Thermodynamics installed my air source heat pump and I could not be happier with the result! They were really professional and answered all my questions before the work was carried out. They did a heat loss survey to make sure my radiators and pipework would be suitable for the heat pump and I had a couple of new radiators fitted which were larger than the old ones. The installers were polite and tidy, they even cleaned up each night before they left. The heat pump works seamlessly, it has saved me money compared to the old gas boiler and keeps the house just the right temperature all the time. For anyone who is unsure of heat pumps, I would urge you to call this company and speak to them about your concerns, they are really helpful and will go out of their way to make sure you have a good system which works right.
Polite
and Professional
Thermodynamics arrived on time, were polite and professional and cleaned up after the installation. Their lead engineer Will explained all our concerns prior to starting work and addressed any questions I had at the end of each day. I would not hesitate to recommend thermodynamics for any heating or renewables work, and I will certainly be using their services in the future.
Technically sound
Conscientious
We had a great experience with Thermodynamics South Yorkshire. From the initial heat loss survey and design through to installation and aftercare, I found them to be technically sound, conscientious and thorough throughout. Would definitely recommend to anyone having a heat pump installed.
Install
1930's semi
Just had a heat pump installed in my Sheffield 4 bed 1930's Semi by Thermodynamics South Yorkshire Ltd. They installed an open zone system with a 5k Vaillant Arotherm and 250L horizontal tank and lots of new radiators.
I can't recommend them highly enough, from the initial visit through to completion of the job they have been fantastic.
They clearly have a passion for the job and went to great lengths to ensure that the system was installed correctly and sized for the house.
Everything was done to a great standard and they left the place cleaner than they found it !
Great service
Install
Great service from a highly competent and pleasant team. I could rest content, knowing they were utterly reliable. It has been a pleasure meeting them.
Install
Victorian terrace
Heat pump installation for a Victorian terrace. Just found them online. Great service from start to finish from all the team. Thorough, reliable, great communication, professional, organised. Best people we’ve had throughout our whole house renovation. Highly recommend.
Flawless
Zero pressure
I had a heat pump fitted from these guys almost a month ago, it works flawlessly. They've been brilliant to deal with, I can't recommend them enough. Will, the engineer who installed the heat pump, did an initial survey and asked me lots of questions about what I was looking for, there was zero pressure at all for them trying to sell me anything.
The installation itself just took over a week, they removed the entire existing hot water system, replumbed all new pipes with new radiators, and worked around me as best as they could to minimise disruption.
Will has been incredibly professional throughout, it has been clear he takes a lot of pride in the work that he does.
Install
Victorian end-terrace
Just had a heat pump fitted in our Victorian end terrace by Thermodynamics South Yorkshire Ltd. The company have been very professional throughout and I would have no qualms recommending them to others. Will came out and did the heat loss survey and then returned for the fitting. Although the installation was complex and took a little longer than anticipated, there was no suggestion of increasing the agreed fees and it was good to see Will maintaining his attention to detail and focus on achieving a high quality output. I felt reassured to have someone who clearly had such an interest in and understanding of heat pumps fitting mine.
Professional
Utterly trustworthy
Professional, thorough, trustworthy, reliable and honest. Delighted with my new Air Source Heat Pump, plenty of hot water, ambient temperatures very comfortable, no cold periods waiting for the gas boiler to kick in, saving money already and i can see how much energy it generates and what it costs. Early days but a COP of 3.5! With some minor adjustments I believe 4 may be within reach! Also the Vaillant ASHP is unobtrusive and so so quiet. Professional, thorough, trustworthy, reliable and honest.
From Jade, Will, Farley to contracted builders, electricians, all lovely people. Very customer centric. Streets ahead of other organisations, Very thorough disagnostics, honesty, no sales tricks, professional, easy to understand , enthusiastic and committed to delivering the best possible solution at a fair price, no hidden extras.
If you’re thinking of having a ASHP, just talk with Jade & Will at Themodynanics. I had quotes from 4 other companies. All told me different things, including misleading information and pressure to buy now, offering discount on the quote sent!
Im one happy and enthusiastic customer!
Comprehensive
Bespoke heating system
Five Stars are not enough for this amazing company. Thermodynamics director, Will designed a comprehensive and bespoke heating and hot water system, tailored to my property and to my family’s specific home comfort requirements. Also being careful to create a system that was energy efficient. Using his own comprehensive knowledge and enthusiasm of air source heating systems, he then installed the whole system throughout the house.
He and his colleagues were courteous, respectful of us and our property. Protecting and cleaning all of the house as they completed the install. Always informing and asking us about different aspects of the installation. Taking immense pride in their work.
Upon completion and after cleaning the whole house Will gave us a personal tour of the system and how to use it.
As a new installation I need to get used to a different type of heating system, after having removed my old gas combi system. In the short time since the install, the temperature throughout the house is constant and comfortable. The pressurised hot water is amazing.
We would highly recommend Thermodynamics South Yorkshire Ltd as the choice for a fantastic, tailored heating system. Professional and extremely knowledgeable plus a great friendly personality. A pleasure to have in our house.
Thankyou. Will, Jade and team.
Excellent service
Vaillant repair
Absolutely excellent service provided by Thermodynamics South Yorkshire. We were recommended to contact them by Vallaint to correct an issue with our Air Source Heat Pump.
Jade was great at keeping us informed with regards to the planned schedule and work that was required.The service was prompt and comprehensive. We’ve since had a second visit in order to improve our whole system and subsequently set up correctly, which we’re sure will make it more reliable and efficient. Will who completed this work was great … very pleasant ..and demonstrated great understanding, patience and attention to detail. We were highly impressed from start to finish . I would highly recommend the company to anyone considering installing an ASHP system, or to anyone who has a problem with their current installation.
Heat pump
Underfloor heating
We recently had a heat pump and underfloor heating installed by Thermodynamics, and we couldn't be happier with the experience. Will, Jade, and Farley were absolutely fantastic throughout the entire process. Their knowledge, passion, and support were evident at every step, making the project seamless and stress-free.
The installation was carried out to an exceptionally high standard, with incredible attention to detail. Beyond their technical skills, the team was respectful and considerate, ensuring everything was left clean and tidy.
We wholeheartedly recommend Thermodynamics. A huge thank you to Will, Jade, and Farley for their outstanding work!
Ground source
Repair
Thanks Jade and Will for your support and professionalism in repairing my Ground Source Heat Pump, excellent service
Regards John R.
Design
Excellent install
Thermodynamics South Yorkshire have been fantastic from start to finish. Will and Jade have been happy to answer my many questions. Of the 3 heat loss surveys and quotes I received, Will was the only one to take into account that we had underfloor insulation and size the heat pump accordingly. Later experimentation has shown his calculations to much more accurate than the others, with the others significantly over estimating the heat loss and thus over sizing the pump. When it was first commissioned the weather was between -1 and 3 C and the heat pump heated the house to 21C and would have kept going had we not turned it down as we were plenty warm enough.
Will and Farley have been excellent installers (skilled, polite, friendly, considerate of those in the house) , and the house has been tidy and suitable for children (age 1,3 and 5) to be in, even when they had to take up flooring.
During fitting the weather was cold outside but Thermodynamics South Yorkshire provided electric heaters that kept the house warm enough to be in, and disruption to hot water was minimal.
Throughout Jade has been easy to get in contact with, by phone and email.
Will, Jade and Farley, thank you for your excellent service and expertise.
Friendly
Professional
It was an overall very pleasant experience working with Will and the team from start to finish. They were friendly and professional. They plumbed in central heating and fitted and commissioned a heat pump in an efficient and clean manner. Highly recommend!